{"id":12145,"date":"2026-01-21T11:43:50","date_gmt":"2026-01-21T10:43:50","guid":{"rendered":"https:\/\/www.opinat.com\/sectors\/banking-and-finance\/"},"modified":"2026-04-20T10:50:35","modified_gmt":"2026-04-20T08:50:35","slug":"banking-and-finance","status":"publish","type":"page","link":"https:\/\/www.opinat.com\/en\/sectors\/banking-and-finance\/","title":{"rendered":"Banking and Finance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12145\" class=\"elementor elementor-12145 elementor-8693\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f4a244 enterpriseHeader e-flex e-con-boxed e-con e-parent\" data-id=\"3f4a244\" data-element_type=\"container\" data-e-type=\"container\" id=\"imgBackground\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-37822c1 e-con-full e-flex e-con e-child\" data-id=\"37822c1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8097a75 textSectoresAzul elementor-widget elementor-widget-text-editor\" data-id=\"8097a75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>SOLUTIONS FOR BANKING AND FINANCE<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bcb4f9 titleMejorSalud elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0bcb4f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Build customer loyalty at every physical and digital interaction<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c0c148 text2MejorSalud elementor-widget elementor-widget-text-editor\" data-id=\"8c0c148\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Banking has changed. Customers demand digital immediacy, but also transparency and proximity when they need complex advice. <\/span><\/p><p><span style=\"font-weight: 400;\">Detecting operational friction between the app and the branch is your greatest challenge. <br>With OPINAT you can:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-858214c e-con-full e-flex e-con e-child\" data-id=\"858214c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6773f1c tagsSectores elementor-widget elementor-widget-text-editor\" data-id=\"6773f1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Measure omnichannel channels<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91350bc tagsSectores elementor-widget elementor-widget-text-editor\" data-id=\"91350bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Standardize account manager service<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b17ae8e tagsSectores elementor-widget elementor-widget-text-editor\" data-id=\"b17ae8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Monitor network KPIs<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af0fb0d tagsSectores elementor-widget elementor-widget-text-editor\" data-id=\"af0fb0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Manage reputation<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-592f131 e-con-full flexBtn e-flex e-con e-child\" data-id=\"592f131\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08fb2a8 requestDemo elementor-widget-tablet__width-initial elementor-widget elementor-widget-button\" data-id=\"08fb2a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.opinat.com\/en\/contact\/#demo\" id=\"requestDemo\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.4697 5.46967C13.7626 5.17678 14.2374 5.17678 14.5303 5.46967L20.5303 11.4697C20.8232 11.7626 20.8232 12.2374 20.5303 12.5303L14.5303 18.5303C14.2374 18.8232 13.7626 18.8232 13.4697 18.5303C13.1768 18.2374 13.1768 17.7626 13.4697 17.4697L18.1893 12.75H4C3.58579 12.75 3.25 12.4142 3.25 12C3.25 11.5858 3.58579 11.25 4 11.25H18.1893L13.4697 6.53033C13.1768 6.23744 13.1768 5.76256 13.4697 5.46967Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-057a0f9 elementor-widget__width-initial btnEspecialista colorWhite elementor-widget elementor-widget-button\" data-id=\"057a0f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+34930368110\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Speak with our team<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-363323c text2MejorSalud elementor-widget elementor-widget-text-editor\" data-id=\"363323c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Continue reading for more information<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61fbf2c elementor-widget__width-initial elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"61fbf2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"916\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/header-banca.webp\" class=\"attachment-large size-large wp-image-12146\" alt=\"\" srcset=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/header-banca.webp 700w, https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/header-banca-229x300.webp 229w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc7e258 e-flex e-con-boxed e-con e-parent\" data-id=\"bc7e258\" data-element_type=\"container\" data-e-type=\"container\" id=\"retoClave\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0c85d73 e-con-full e-flex e-con e-child\" data-id=\"0c85d73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7433116 titleAzul titleCenter elementor-widget elementor-widget-text-editor\" data-id=\"7433116\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>APPLIED SECTOR KNOWLEDGE<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8470f99 textNegrita elementor-widget elementor-widget-heading\" data-id=\"8470f99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Master the key moments of financial trust<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b4f100 textSectores elementor-widget elementor-widget-text-editor\" data-id=\"2b4f100\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">In finance, trust takes years to earn and a second to lose. Use our technology to obtain a precise snapshot of your branch network and digital channels, evaluating your institution&#8217;s commercial health with reliable data. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ab3095 e-con-full e-flex e-con e-child\" data-id=\"3ab3095\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9d99d29 e-con-full e-grid e-con e-child\" data-id=\"9d99d29\" data-element_type=\"container\" data-e-type=\"container\" id=\"gridCardSoftware\">\n\t\t<div class=\"elementor-element elementor-element-6c777dc e-con-full containerSoftware e-flex e-con e-child\" data-id=\"6c777dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9af92fa elementor-widget elementor-widget-image\" data-id=\"9af92fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/01\/tiempo.svg\" class=\"attachment-large size-large wp-image-12123\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-881765f titleSoftware elementor-widget elementor-widget-heading\" data-id=\"881765f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Digital channel usability (App\/Web)<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1453f8c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1453f8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-895f2cf e-con-full containerSoftware e-flex e-con e-child\" data-id=\"895f2cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2a1ec5 elementor-widget elementor-widget-image\" data-id=\"e2a1ec5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/01\/trato.svg\" class=\"attachment-large size-large wp-image-12122\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0250272 titleSoftware elementor-widget elementor-widget-heading\" data-id=\"0250272\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Wait and resolution times<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6a30fe elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d6a30fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f109c87 e-con-full containerSoftware e-flex e-con e-child\" data-id=\"f109c87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e54581 elementor-widget elementor-widget-image\" data-id=\"7e54581\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/01\/informacion.svg\" class=\"attachment-large size-large wp-image-12121\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20a2e54 titleSoftware elementor-widget elementor-widget-heading\" data-id=\"20a2e54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Personal account manager treatment and proactivity<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4de5f90 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4de5f90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31ab467 e-con-full containerSoftware e-flex e-con e-child\" data-id=\"31ab467\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b83f12 elementor-widget elementor-widget-image\" data-id=\"7b83f12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"54\" height=\"54\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/01\/Users-Group-Two-Rounded.svg\" class=\"attachment-large size-large wp-image-12324\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3faef1 titleSoftware elementor-widget elementor-widget-heading\" data-id=\"e3faef1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Clarity in terms and fees <\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0727315 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0727315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f82056e e-con-full containerSoftware e-flex e-con e-child\" data-id=\"f82056e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4d161 elementor-widget elementor-widget-image\" data-id=\"cc4d161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"43\" height=\"43\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/01\/Vector.svg\" class=\"attachment-large size-large wp-image-12120\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd35b29 titleSoftware elementor-widget elementor-widget-heading\" data-id=\"cd35b29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Brand reputation<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69a8f36 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"69a8f36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea3be95 e-flex e-con-boxed e-con e-parent\" data-id=\"ea3be95\" data-element_type=\"container\" data-e-type=\"container\" id=\"trabajamosSalud\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-406f0e0 e-con-full containerSalud e-flex e-con e-child\" data-id=\"406f0e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b69bedf titleAzul elementor-widget elementor-widget-text-editor\" data-id=\"b69bedf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>HOW WE WORK IN BANKING<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68930dc textNegrita elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"68930dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Specialists in active customer listening<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0114460 textSectores elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"0114460\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We measure customer experience in real time, from account opening to mortgage signing, connecting our platform with your CRM so you can listen on the right channel.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0022180 e-con-full e-grid btnsSectores e-con e-child\" data-id=\"0022180\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f28ed38 requestDemo elementor-widget elementor-widget-button\" data-id=\"f28ed38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.opinat.com\/en\/contact\/#demo\" id=\"requestDemo\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.4697 5.46967C13.7626 5.17678 14.2374 5.17678 14.5303 5.46967L20.5303 11.4697C20.8232 11.7626 20.8232 12.2374 20.5303 12.5303L14.5303 18.5303C14.2374 18.8232 13.7626 18.8232 13.4697 18.5303C13.1768 18.2374 13.1768 17.7626 13.4697 17.4697L18.1893 12.75H4C3.58579 12.75 3.25 12.4142 3.25 12C3.25 11.5858 3.58579 11.25 4 11.25H18.1893L13.4697 6.53033C13.1768 6.23744 13.1768 5.76256 13.4697 5.46967Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ec2313 elementor-widget__width-initial btnEspecialista elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"4ec2313\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+34930368110\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Speak with our team<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17f25af e-con-full e-flex e-con e-child\" data-id=\"17f25af\" data-element_type=\"container\" data-e-type=\"container\" id=\"timeLine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42dbc2c elementor-widget elementor-widget-timeline-widget-addon\" data-id=\"42dbc2c\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"timeLineSectores\" data-widget_type=\"timeline-widget-addon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- ========= Timeline Widget  Addon For Elementor 1.6.23 ========= -->\n<div id=\"twae-wrapper-42dbc2c\" class=\"twae-wrapper twae-horizontal-timeline\">\n<div class=\"twae-wrapper-inside\">\n <div id=\"twae-slider-container-42dbc2c\" data-dir=\"\" data-slidestoshow=\"6\" data-autoplay=\"false\" data-auto-height=\"true\" class=\"twae-slider-container swiper-container\">\n <div  class=\"twae-slider-wrapper swiper-wrapper no-height\"><!-- Start of Story Repeater Content --><div id=\"twae-article-00e6c9c\" class=\"twae-repeater-item twae-story swiper-slide twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Image --><div class=\"twae-media large\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"120\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/nueva-cuenta.webp\" class=\"attachment-large size-large\" alt=\"\" \/><\/div><!-- Story Title --><div class=\"twae-title\">New account<\/div><\/div><\/div><!-- Start of Story Repeater Content --><div id=\"twae-article-4b8d34e\" class=\"twae-repeater-item twae-story swiper-slide twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Image --><div class=\"twae-media large\"><img loading=\"lazy\" decoding=\"async\" width=\"188\" height=\"120\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/operativa.webp\" class=\"attachment-large size-large\" alt=\"\" \/><\/div><!-- Story Title --><div class=\"twae-title twae-title\">Operations through App and Web<\/div><\/div><\/div><!-- Start of Story Repeater Content --><div id=\"twae-article-647d8a0\" class=\"twae-repeater-item twae-story swiper-slide twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Image --><div class=\"twae-media large\"><img loading=\"lazy\" decoding=\"async\" width=\"188\" height=\"120\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/sucursal.webp\" class=\"attachment-large size-large\" alt=\"\" \/><\/div><!-- Story Title --><div class=\"twae-title twae-title twae-title\">Branch Visit<\/div><\/div><\/div><!-- Start of Story Repeater Content --><div id=\"twae-article-e84f7db\" class=\"twae-repeater-item twae-story swiper-slide twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Image --><div class=\"twae-media large\"><img loading=\"lazy\" decoding=\"async\" width=\"188\" height=\"120\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/contratacion.webp\" class=\"attachment-large size-large\" alt=\"\" \/><\/div><!-- Story Title --><div class=\"twae-title twae-title twae-title twae-title\">Product Contracting<\/div><\/div><\/div><!-- Start of Story Repeater Content --><div id=\"twae-article-c49337d\" class=\"twae-repeater-item twae-story swiper-slide twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Image --><div class=\"twae-media large\"><img loading=\"lazy\" decoding=\"async\" width=\"188\" height=\"120\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/atencion-cliente.webp\" class=\"attachment-large size-large\" alt=\"\" \/><\/div><!-- Story Title --><div class=\"twae-title twae-title twae-title twae-title twae-title\">Customer Service<\/div><\/div><\/div><!-- Start of Story Repeater Content --><div id=\"twae-article-aaeeffe\" class=\"twae-repeater-item twae-story swiper-slide twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Image --><div class=\"twae-media large\"><img loading=\"lazy\" decoding=\"async\" width=\"188\" height=\"120\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/incidencias.webp\" class=\"attachment-large size-large\" alt=\"\" \/><\/div><!-- Story Title --><div class=\"twae-title twae-title twae-title twae-title twae-title twae-title\">Incident Management<\/div><\/div><\/div><\/div><\/div><\/div> <!-- Add Arrows -->\n       <div class=\"twae-button-prev\"><i class=\"fas fa-chevron-left\"><\/i><\/div>\n       <div class=\"twae-button-next\"><i class=\"fas fa-chevron-right\"><\/i><\/div>\n       <div class=\"twae-h-line\"><\/div>\n       <div class=\"twae-line-fill\"><\/div>\n    <\/div><style type=\"text\/css\">@media (max-width: 1024px){ .twae-wrapper{--tw-ybx-size: 75px !important;}}@media (max-width: 767px){ .twae-wrapper{--tw-ybx-size: 75px !important}}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8fa7e51 e-flex e-con-boxed e-con e-parent\" data-id=\"8fa7e51\" data-element_type=\"container\" data-e-type=\"container\" id=\"containerSlider\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-eb052ed e-con-full e-flex e-con e-child\" data-id=\"eb052ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8ae16f titleAzul titleCenter elementor-widget elementor-widget-text-editor\" data-id=\"b8ae16f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>OUR MOST RELEVANT CASES<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-943b6bd textNegrita elementor-widget elementor-widget-heading\" data-id=\"943b6bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Financial institutions leading customer experience<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a05df6 textSectores elementor-widget elementor-widget-text-editor\" data-id=\"9a05df6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The choice of those who prioritize trust and transparency above all else. From large banking groups to fast-growing <\/span><i><span style=\"font-weight: 400;\">fintech<\/span><\/i><span style=\"font-weight: 400;\"> firms. These institutions have transformed the voice of the customer into an engine of loyalty and profitability, trusting Opinat to audit and elevate their service standards both in their branch network and digital channels.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cf728d elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"8cf728d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Diapositiva n\\u00ba 1&quot;,&quot;_id&quot;:&quot;dc73b4d&quot;}],&quot;slides_to_show&quot;:&quot;1&quot;,&quot;slides_to_show_tablet&quot;:&quot;1&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carrusel\" dir=\"rtl\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 1\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f205ce3 e-con-full e-flex e-con e-child\" data-id=\"f205ce3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9030f36 e-con-full e-grid e-con e-child\" data-id=\"9030f36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-597d158 e-con-full e-flex e-con e-child\" data-id=\"597d158\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-069f139 textCarrusel elementor-widget elementor-widget-text-editor\" data-id=\"069f139\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><i><span style=\"font-weight: 400;\">Thanks to your support, NPS becomes a fundamental metric for understanding our customers&#8217; experience at the different moments they interact with the bank. Additionally, the flexibility of the tool allows us to address new surveys or modify existing ones quickly and effectively, which is essential for us given our growth and creation of new products <\/span><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-835b8bb e-con-full e-flex e-con e-child\" data-id=\"835b8bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc96877 elementor-widget__width-inherit leadCarrusel elementor-widget elementor-widget-text-editor\" data-id=\"fc96877\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Banco Mediolanum<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51d83f0 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"51d83f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"708\" height=\"308\" src=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/mediolanum.webp\" class=\"attachment-large size-large wp-image-12155\" alt=\"\" srcset=\"https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/mediolanum.webp 708w, https:\/\/www.opinat.com\/wp-content\/uploads\/2026\/03\/mediolanum-300x131.webp 300w\" sizes=\"(max-width: 708px) 100vw, 708px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-857c5a2 requestDemo elementor-widget elementor-widget-button\" data-id=\"857c5a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.opinat.com\/en\/success-stories\/\" id=\"requestDemo\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M13.4697 5.46967C13.7626 5.17678 14.2374 5.17678 14.5303 5.46967L20.5303 11.4697C20.8232 11.7626 20.8232 12.2374 20.5303 12.5303L14.5303 18.5303C14.2374 18.8232 13.7626 18.8232 13.4697 18.5303C13.1768 18.2374 13.1768 17.7626 13.4697 17.4697L18.1893 12.75H4C3.58579 12.75 3.25 12.4142 3.25 12C3.25 11.5858 3.58579 11.25 4 11.25H18.1893L13.4697 6.53033C13.1768 6.23744 13.1768 5.76256 13.4697 5.46967Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View success stories<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SOLUTIONS FOR BANKING AND FINANCE Build customer loyalty at every physical and digital interaction Banking has changed. Customers demand digital immediacy, but also transparency and proximity when they need complex advice. Detecting operational friction between the app and the branch is your greatest challenge. With OPINAT you can: Measure omnichannel channels Standardize account manager service [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":11937,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-12145","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.opinat.com\/en\/wp-json\/wp\/v2\/pages\/12145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.opinat.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.opinat.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.opinat.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.opinat.com\/en\/wp-json\/wp\/v2\/comments?post=12145"}],"version-history":[{"count":1,"href":"https:\/\/www.opinat.com\/en\/wp-json\/wp\/v2\/pages\/12145\/revisions"}],"predecessor-version":[{"id":12156,"href":"https:\/\/www.opinat.com\/en\/wp-json\/wp\/v2\/pages\/12145\/revisions\/12156"}],"up":[{"embeddable":true,"href":"https:\/\/www.opinat.com\/en\/wp-json\/wp\/v2\/pages\/11937"}],"wp:attachment":[{"href":"https:\/\/www.opinat.com\/en\/wp-json\/wp\/v2\/media?parent=12145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}