Use the templates so that your teams can generate as many campaigns and waves as they wish, which can be used both for clients and to assess the opinion of your own employees.
The environment in which the application works is intuitive and really easy to use.
You can use one or several of these channels to send the surveys of any campaign and/or waves which you have previously configured and start to receive the customer feedback instantly.
You can filter the information with any of the previously configured fields and export it to an excel file.
All the information provided by your clients is in your and your teams’ hands in real-time.
The information in the detractor’s file permits you to see the status of each of your detractors at any given time and by taking a quick glance at the detractors summary you can see the cases which are being dealt with and those which are pending. this enables you to track the actions which are being taken to convert detractors into promoters.
The dashboard and the analysis instrument enable you to obtain all the information you need, export it to excel and generate pdf reports and send and share them with your workteams.
El NPS nos permite estar mas cerca de nuestros clientes y anticiparnos a posibles motivos de insatisfacción.
En el sector salud hay que estar focalizado al paciente y todo lo demás es secundario. El NPS® es un valor simple y concreto que nos ayuda a conseguir este objetivo.
Con el sistema NPS sabemos de primera mano lo que nuestros clientes opinan de nuestro camping desde cualquier parte del mundo.
El sistema NPS nos permite obtener una valoración directa y en tiempo real de la experiencia de nuestros clientes, lo cual nos ayuda a mejorar día a día.
Gracias al método NPS® sabemos lo que nuestros clientes opinan sobre nuestro servicios y nos ayuda a mejorarlos.
Only your clients can tell you what you are doing right and what you are doing wrong.