A comprehensive, flexible and practical solution that covers the process from start to finish.
Our tailored solution is designed to add value, facilitate all parts of the process and accompany you from initial advisement to the integration, implementation and continuous improvement of our NPS® software.
We have our own flexible and adaptable software for managing the NPS® from start to finish.
From designing campaigns to sending surveys, receiving data and generating reports, our software manages the entire NPS® system from start to finish so that all you have to worry about is evaluating the results and making decisions to improve your business.
100% cloud-based.
You don't need to install any software as it's a web application.
Ready to integrate with your ERP or CRM
Through predefined protocols or tailored to your needs.
Link to Google Review
From positive customer opinions to improve the reputation.
Multi channel
Surveys can be sent through different channels such as e-mails, SMS, web link, telephone, QR codes or through an iPad-type terminal.
Multi language
Both in the use of the tool and in sending the surveys.
Integrated with Microsoft Power BI
The most widespread dashboard on the market.
Protected information
Automatically sent to the customer.
Manage and control NPS® wherever and whenever you want.
Consult your data at any time and from anywhere with the real-time analysis App for iOS and Android.
Custom settings
Customize your initial settings to have the information that's most important to you at hand: instant alerts, zones, campaigns, waves, notifications, etc.
Comments within a hand's reach
Get all the information from the comments received and mark them so you can organize them and keep track of your customers
Visualize the reasons
At a quick glance, you'll see the reasons for each score organized by detractors, passives and promoters, viewed by years, campaigns and customer types
It evolves every day under a collaborative development model.
The software is developed as our customers identify new needs. All new implementations that work in practice and are exportable to other sectors are incorporated so that all customers benefit.
An Opinat NPS® specialist at your disposal
Contact us to have your questions answered by a specialist with direct experience in the implementation of our NPS solution with customers of different sizes and industries.